Facebook Has Been Paying Outside Contractors To Listen And Transcribe Users’ Audio Messages On Messenger

Facebook has been using outside contractors to listen to and transcribe users’ audio clips, again raising questions about the transparency of the company’s terms of service and its handling of sometimes-sensitive personal data. 

The latest disclosure came via a Bloomberg report that found the company has been using hundreds of outside contractors to provide text versions of audio messages sent through Facebook Messenger. The social media company confirmed to Bloomberg that it had been transcribing audio messages, saying that the transcription was limited to those who opted in to the text transcription service option on Facebook’s Messenger app. 

Facebook paid contractors to listen to your audio chats on its Messenger app

Via www.cbsnews.com

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